Citibank Does Customer Service Right

Citibank has been taking a bit of a pounding in the press lately – most recently on the front page of the Wall Street Journal because of their $400 million deal for naming rights to the New York

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Can’t Pay Your Mortgage? Don’t Pay a Fee For a Loan Modification Until You Read This!

If you are having trouble paying your mortgage or afraid you might be in trouble once your adjustable rate mortgage (ARM) resets, please read this blog post by Alexis Martin Neely, founder of the Family

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The 5 Documents Every Parent Needs in 2009

Today, I am passing along a true story originally published in Parents magazine. This story is repeated more often than you realize. The sad part is that this should not happen to any family… When

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Have You Read Paul Newman’s Will?

What’s the story with Paul Newman’s will? As is often the case with celebrity wills (Heath Ledger, Leona Helmsley, and Anna Nicole Smith, most recently), Paul Newman’s will is posted

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Why I Do What I Do

This fall, I celebrated the 10th anniversary of my law firm.  At the ribbon-cutting to celebrate our achievement, I mentioned a story I wrote several years ago, as part of a coaching group exercise, titled

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How to Avoid Disaster

I was supposed to publish two weeks ago, but a potential disaster intervened.  I say “potential disaster” because the unthinkable did not happen – but it could have.  And, there is

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