Client Concierge

The Parents Estate Planning Law Firm, PC

A dynamic and fast-growing Estate Planning law firm in Acton, Massachusetts focused on serving parents with young children seeks a Client Concierge/Office Manager. 

We are looking for someone committed to creating an amazing client experience and who has an ability to be a calming and comforting presence for clients during a potentially anxious time.

Your role as our Client Concierge/Office Manager will be to build relationships with our current and potential new clients via telephone and in person. You are the Creator of First Impressions and will help to make all clients, and prospects feel welcome. You will answer incoming calls, greet guests, manage mail, maintain calendars, and handle inventory. In addition, you will meet regularly with our legal team to ensure calendars and case management systems remain current. You will confirm meetings, maintain the database, create monthly reports, assist with prepping signing meeting packages, and ensure everything needed prior to any meeting is in the office and ready. You will also act as a witness for signing meetings. In addition, you will be responsible for putting together estate planning binders and mailing them to clients. This role has a lot of variety and we are looking for someone who can multi-task.


  • Build customer relationships with new and existing clients
  • Maintain the smooth running of the office
  • Ensure all files are prepped and ready for various meetings
  • Prepare monthly and quarterly reports
  • Answer phones, meet and greet all who enter the office (although we are virtual now)
  • Miscellaneous responsibilities as they pertain to the legal team and office management


  • 3+ years administrative and/or office management experience required
  • Strong customer service skills
  • Excellent proofreading skills and attention to detail
  • Excellent Microsoft Office skills
  • College Degree a plus

About The Parents Estate Planning Law Firm, PC

The Parents Estate Planning Law Firm is a fast-growing Estate Planning law firm located in Acton, MA. Our work is focused on the unique estate planning needs of both young families and empty nesters. We provide exceptional client service and high-quality legal services in the areas of wills, trusts, estates, and asset protection. We discuss sensitive topics that will help our clients create a better future for their families. Our role is to eliminate any feelings of stress and hesitation and provide our clients genuine peace of mind.

We value teamwork and a sense of humor while maintaining professionalism.


Please send an email with “[Insert Your Name] is Your Next Attorney” in the subject line and attach the following documents in PDF format only to: [email protected].

  1.   Cover letter containing the following:
    1. Why you are applying for this job;
    2. What you are looking for in your next job;
    3. What you bring to the table; and,
    4. Salary requirements.
  1.   Resume.



The Parents Estate Planning Law Firm, PC is a unique estate planning law firm serving families in Massachusetts. Our team is committed to helping parents at all stages make sure their loved ones are completely protected if the unexpected happens, while making things as easy as possible for their families.

31 Nagog Park, Suite 301, Acton, MA 01720 | 978-263-6900 | [email protected] |